FAQ
Do you provide professional dog training?
While we are comfortable working with dogs of all ages, breeds, and temperaments, we are not professionally certified in dog training.
We utilize positive reinforcement only, and recommend the following R+ trainers in the Pittsburgh area:
Phenomenal Canine
Success Just Clicks
North Pittsburgh Animal Behavior
Happy Pets Training
Furever Good
Spotted Paw Behavior
We recommend checking out their websites and contacting them to find which provides the best services for your individual needs, including in-person vs. virtual classes, and group vs. solo.
Do you provide professional grooming services?
We provide brush-outs for a minimal fee, but for all other grooming services we recommend Dani at Pet People in Greentree.
We do provide pet transportation services to and from all grooming appointments, whether it's with Dani or another preferred groomer!
Do you ever offer any discounts?
We do! Just mention which you qualify for at your meet&greet
We offer a 15% discount on all services for:
seniors (70+)
people with permanent or temporary physical disabilities barring them from caring for their animals
service animals - from your home, work, hospital, etc
10% discount for:
foster/rescue volunteers
working college students
1 year post-adoption date of a pet, for services specific to that pet
$20 off next invoice to current clients for every new referral, available after 1st invoice is sent to new client.
Will I always have the same provider for my pets?
We can not promise that you will always have the same provider, but we CAN promise that we are all very dedicated to the health and well-being of your pets. We take detailed notes that are accessible online by all providers when they visit your residence. We are also in constant communication, and always give each other updates on our clients personally, as well. If that does not work for you and your pet, we are happy to give recommendations for other bonded and insured providers in your area!
Are all of your providers insured?
All providers working with Where Sidewalks End Pet Care are bonded and insured through the company insurance policy.
Do you have a plan in place if my animal gets hurt or sick?
We have access at all times to the veterinary information you provide to us upon hire. We also have cultivated relationships with other local clinics in the case of an emergency when timing is especially important. Our first concern will always be to get your pet to safety and medical attention, and to contact you and let you know as we are doing so, not before, so that there is never a worry about wasting valuable time waiting for permission.
Any other questions? Contact us any time!
