1

Complete our new client form to schedule your meet + greet

We will respond to you within 24 hours. We can accomodate most last-minute / emergency services, however, so please call or text after filling out the new client form if you need immediate assistance.  We will be happy to help as best as we can.

2

We will confirm a time and date for your meet + greet

We can work with any schedule, just let us know the best time for you.

3

We meet you in person to learn about your needs and determine what services are right for your schedule and financial abilities

At the meet + greet one or all of us will meet with you and your pet(s), go over our services and pricing, discuss your needs, fill out your private online profile, and get you set up on our online pet portal (for scheduling and payments).

HOW WE CARE

Ready to hire us as your pet care provider? 
Here's how it works: 

Then you are ready to go!

We'll check in with you prior to your first service to confirm and get a copy of your keys. 

You can then schedule any and all services through the pet portal.

You’ll be invoiced weekly through our pet portal for all completed services.

 

IMPORTANT POLICIES

General Policies

Initial meet + greet required for all new/prospective clients prior to scheduling. Fee must be paid prior to meeting

*Through September 1st, 2020, all meet + greets are free of charge*

 

One spare key must be provided at least 24 hours before 1st service.

 

We will always reply to all communication from prospective AND current clients within 24 hours. Please mark emergency/immediate-response correspondence accordingly.

 

Additional charges for holidays, weekends, extended hours, extended areas, last-minute scheduling, and last-minute cancellations are detailed under pricing.

Scheduling

Observed Holidays: 

New Year’s Eve & New Year’s Day

Easter Sunday

Memorial Day

July 4th

Labor Day

Halloween evening

Thanksgiving day & Black Friday

Christmas Eve & Christmas Day 

 

Scheduling accepted on all holidays with additional +$5/service charge.

 

Scheduling accepted outside of regular hours pending availability. See ‘additional charges’ under pricing.

Walk Policies

All dogs must be leashed on walks unless agreed upon by both client and walker in writing & filed with Corinne.

 

All dogs must have proper collar/leash/harness for their abilities as discussed at meet + greet.

Pet Care Providers reserve the right to shorten any walk for weather-related and other until-then-unforeseen reasons. We will always inform you if and why a walk has been shortened, and ensure that the time will be made up on a future walk when conditions are better.

 

Unless a walk is marked SOLO, dog must be generally dog-friendly and ok in a car. This, however, does not mean that the dog will always receive a group walk or be transported.

 

All walks/visits include fresh water, meals and meds if needed, check-in/out through system, and service note sent to client at end of walk/visit.

Medication

All medication administration provided free of charge, just let us know what you need so we can schedule the right provider for that service

Boarding Policies

Overnights at client homes are guaranteed 6:00pm-6:00am with dogs, 10:00pm-8:00am without dogs, unless modified by client and sitter.

 

Mid-day walks must be scheduled separately from overnight visits, as well as beginning and end of boardings.

 

All overnights and boardings include evening and morning walks, bedtime breaks, meals, and meds.

 

Boarding pick-up is between 4:00pm & 6:00pm and drop-off is between 8:00am & 10:00am unless otherwise discussed. A +$20 upcharge occurs if additional partial day boarding is required outside of these times.

 

 

Any questions/comments/concerns? Text, call, or email us any time!

Hire Us

For New Clients

For Existing Clients

Regular Hours

Mon - Fri: 8:00am - 4:00pm 

Services offered 24/7/365 - see our policies for more info

Contact Us

Email: wheresidewalksendpgh@gmail.com

Phone: 412.440.8489

Mailing Address:

5182 Liberty Ave #9034, Pittsburgh, PA 15224

  • White Facebook Icon
  • Instagram
  • TikTok
Members Of